FOR EDUCATION PURPOSE
JUST FOR UNDERSTANDING
I received a phone call
I started the call with greetings
hello sir my name is xyz
and he replied me sir my name is abc
i got a card one month ago and card seller told me that card is totally free, and you will get 1lackh limit benefits and features and offers,
but now i got charges on card like annual fee,late fee, and financial charges,
actually I don’t know how to use the Card
now i don’t want to pay this amount please help me for disconnecting this card on my name
so
i replied him
so sorry
i understand your issue
but you need to call to company customer care services number
and give a request for Card cancel
the customer care executive will help you for cancel the card
and he will explain you about the card charges and uses
how to use,how to pay, Bill date,due date, how any days you get to pay without charging,
if getting charges on late payment then ask how much%
and benefits, offers,and reward points- what is the value of reward points – how to redeem the point
and your present charges reversal
he asked me inbetween
can i get this amount reversal?
yes may be you just registered a complent and Explain him what you explain me
He will register a complent and he he give you a ticket number with TAT you will get call from backend team he will reversal the amount because the WRONG INFORMATION AND INCOMPLETE INFORMATION FROM CARD SELLER
Oh sir you are right
I will do this today only now only
ok thank you sir
after i registered a complent
i will call you
i said ok thanks
HAVE A NICE DAY ☺️☺️
will be continued
I HOPE SOMETHING YOU UNDERSTAND THIS IF YOU REALLY UNDERSTAND OR ENJOYED
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